Privacy Policy

Effective Date: April 25, 2026

Diamond Pressure Washing is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you interact with our pressure washing services.

1. Information We Collect

When you interact with Diamond Pressure Washing, we may collect the following types of personal information:

Contact Information

• Full name
• Phone number
• Email address
• Service address

Booking Information

• Type of pressure washing service requested
• Preferred service date and time
• Payment details

Device Information

• IP address
• Browser type and version
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to provide you with the best possible service experience. Specifically, we use your information to:

• Schedule and perform your requested pressure washing services
• Communicate with you about appointments, service updates, and customer support
• Process payments and issue invoices
• Send service reminders and important updates related to your account
• Improve our website, services, and overall customer experience

3. Sharing of Information

We do not sell or rent your personal information to any third party.

We may share your information only as necessary with trusted third-party service providers who assist us in operating our business, including:

• Payment processors for secure transaction handling
• Scheduling and service management platforms
• Communication tools such as SMS or email providers

These third parties are authorized to use your information solely to provide services on our behalf and are required to maintain the confidentiality and security of your data.

We may also disclose your information if required to do so by law or to comply with a valid legal obligation or government request.

4. Mobile & SMS Data Privacy

We take your mobile privacy seriously and adhere to the following standards:

• No mobile information will be shared with third parties for marketing or promotional purposes.
• Mobile opt-in data and consent records will never be shared with any third parties.
• Any data sharing described elsewhere in this policy explicitly excludes mobile opt-in information.

5. SMS Terms & Conditions

By providing your phone number and opting in to text communications, you agree to receive text messages from Diamond Pressure Washing at (857) 259-4638 for customer care and service-related updates.

• Message frequency may vary based on your service activity.
• Standard message and data rates may apply depending on your carrier plan.
• Consent to receive SMS messages is not a condition of purchase.

To opt out at any time, reply STOP or UNSUBSCRIBE to any message. For assistance, reply HELP. You may also contact us directly at:

• Email: diamondpressurewashing15@gmail.com
• Phone: (857) 259-4638

6. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance site functionality and analyze usage patterns. Cookies help us understand how visitors interact with our site so we can improve your experience.

You can control or disable cookies through your web browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including to:

• Provide and complete your requested services
• Maintain accurate business and financial records
• Comply with applicable legal and regulatory obligations

Once your information is no longer needed, we take steps to securely delete or anonymize it.

8. Data Security

Diamond Pressure Washing implements reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.

However, please be aware that no method of transmission over the internet or electronic storage system is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate or outdated information
• Request deletion of your personal data, subject to applicable legal requirements

To exercise any of these rights, please contact us at diamondpressurewashing@gmail.com. We will respond to your request in accordance with applicable law.

10. Children’s Policy

Diamond Pressure Washing does not knowingly collect personal information from children under the age of 13. Our services are intended for adults and are not directed toward minors.

If you believe a child under 13 has provided personal information to us, please contact us immediately at diamondpressurewashing15@gmail.com so we can promptly remove that information from our records.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please do not hesitate to reach out:

Diamond Pressure Washing

Email: diamondpressurewashing15@gmail.com

Phone: (857) 259-4638